What must you do to change an existing template?

To change an existing template, cloning it and modifying the copy is the correct approach. This method allows you to create a new version of the template without losing the original design and structure. By cloning, you can safely make alterations while preserving the initial template, which can be beneficial for future reference or for further modifications.

This approach promotes a non-destructive workflow, enabling users to experiment with different designs or content layouts without the risk of permanently changing or deleting vital configuration settings in the original template. It ensures that if the changes do not yield the desired outcome, the original template remains intact, allowing users to revert back or start over if needed.

Other options would not be effective methods for changing a template. For instance, deleting the old template eliminates any prior setup and may lead to potential data loss or additional work in recreating the template from scratch. Modifying it while a report is being generated could lead to inconsistencies or errors, as changes might not be applied properly during the actual report generation process. Contacting support for changes introduces unnecessary delays and may not offer the flexibility that users need to make immediate updates based on their specific requirements.